Visitor Operations Officer - Melbourne Zoo

•Seasonal Casual Positions at Melbourne Zoo
•School Holidays, Public Holidays and Weekends,

Zoos Victoria operates three landmark zoos, Healesville Sanctuary, Melbourne Zoo and Werribee Open Range Zoo. Victoria's zoos are made up of passionate, energetic and driven employees committed to fighting wildlife extinction. Every person, from the extensive range of disciplines, plays an important role in helping the organisation realise its vision to become the world leading zoo-based conservation organisation.

The Visitor Operations team at Melbourne Zoo are recruiting seasonal casuals to work across admissions and retail during our upcoming peak trading period. This team is responsible for both the admissions and retail operations. Successful applicants may be required to work at other properties within Zoos Victoria, however only need to apply for a position at a primary location.

To be successful in the roles you will;
•Have experience in, and a genuine passion for customer service.
•Be willing and available to work in either retail, admissions or both
•Adapt and embrace working in a fast paced high pressure environment.
•Have experience in add on sales and suggestive selling.
•Have a proven history of meeting and exceeding individual and team sales targets.
•Have a thirst for learning and embrace change.
•Be available to work school holidays, both days of each weekend and public holidays.
•Be confident, enthusiastic and approachable in engaging with our visitors.
•Have fun, and want to work for an amazing organisation.

Please go to to submit a maximum two page cover letter, and resume. You will then need to complete screening questions for your application to be considered. If you apply via the "Apply" link below, you will recieve an email asking you to complete the screening questions.

If you have any questions about this role, please contact Anthony Bence

Applications close Sunday 28th June at midnight.

Apply online here >

Zoological Parks and Gardens Board
Human Resources Department
PO Box 74
Parkville VIC 3052
Ph: 03 9285 9300
Fax: 03 9285 9375